![]() I stated only I know the password and both my laptop and my cell phone were in my possession when the fraudulent activity occurred. They suggested perhaps a family member or someone else used my account to make the casino bets. However, they stated the ICPs showed that the betting was done via my phone and that from their end their hands were tied because it doesn't show the account was hacked/compromised. ![]() Betonline acknowledged that through reviewing my history that I only do sports book bets up until that day. Finally today I was contacted and informed that my $8200 was used for several hands of blackjack bets which eventually drained my acct. I was not contacted until after 7 days and during that time I also contacted the site and each time the rep escalated the case without any resolution. I immediately contacted the site and a case was opened and the rep stated I would be contacted in 24-48 hrs. While at home and on my cell phone, I saw my account go from $8200 to $0 in a matter of minutes. I only use my cell phone and laptop to do sports betting and never use public wifi. Last week my betonline.ag account has fraudulently used. I'm looking for some advice or assistance regarding this issue.
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